Health advice - 13 HEALTH

Call 13 HEALTH or 13 43 25 84 for general health advice.

You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call.

If you identify as an Aboriginal or Torres Strait Islander person or both, you can ask to speak with an Aboriginal and Torres Strait Islander registered nurse.

We also have interpreter services for people who are hearing impaired or have difficulty communicating in English.

General enquiries

For all general enquiries, you can contact the hospital or health centre closest to you. Find a hospital or health centre.

National Relay Service

If you're deaf or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you.

Access to information

You can ask us to release information that we hold. We're able to give you most kinds of information, unless there's a good reason not to.

You can also get information we have about you, under the Information Privacy (IP) process. If some information we have about you is wrong, you can tell us to fix it.

Read more about your right to information, including how to apply and who to contact.

Feedback

Feedback is important to us. It helps us identify areas for improvement and acknowledge things we’ve done well.

Our feedback page explains what to do if you have a compliment, complaint or suggestion.

Online feedback form

Join our Consumer Engagement Register

We're looking for locals from all backgrounds and experiences to join our consumer engagement register.

There's different ways you can be involved. It can be joining a health committee or group, reviewing patient brochures or coming to a workshop to share your ideas.

Register your interest

Media enquiries

If you have a media enquiry, you can contact us in the following ways.

Journalists and media outlets only

Phone: 07 5202 0083
Email: sc-communications@health.qld.gov.au

Last updated: November 2023

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